I got the message "We're sorry we are having trouble finding you." - Why am I getting this message?

Here are a few reasons you may have received this message:

• There may be an error in either your first or last name or your date of birth. Kindly review the information and attempt again.

• We may be having trouble verifying your eligibility. Please read below to find out who is eligible to join Nymbl.

Who is eligible to join Nymbl?

Eligibility Requirements:

• Nymbl is available to older adults through selected Medicare Advantage health and life insurance plans in the U.S
• Nymbl is available to older adults in the Greater Denver Metro Area through DRCOG ages 60+
• New Zealand residents also have access to Nymbl through New Zealand’s injury prevention provider ages 50+

If you would like more information, click here for more information about eligibility. 

If you have any questions or concerns, our support team is always available to assist you. You can reach out to us anytime for any issues you may have. Be assured that we are here to help you in any way we can.